Vetking takes the privacy and security of every player's personal data seriously. This document transparently explains how we collect, use, store, and protect your information — in line with global data protection best practices.
All data transmitted between your device and vetking's servers is protected by industry-standard 256-bit SSL encryption. Your information is secure in transit.
Personal data is stored on secured servers with strict access controls. Only authorised staff may access player information for legitimate operational purposes.
You have the right to access, correct, or request deletion of your personal data. Vetking fully respects the privacy rights of all players.
Vetking does not sell, rent, or disclose players' personal data to third parties for marketing purposes without your explicit consent.
Vetking's Know Your Customer (KYC) process is conducted in accordance with industry standards. Your KYC data is used solely for identity verification and fraud prevention purposes.
You can control the types of marketing communications you receive from vetking — including the option to unsubscribe from promotional notifications at any time.
Vetking (hereinafter referred to as "we", "the platform" or "vetking") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy explains in detail how we handle personal data collected through the vetking website, mobile app, and communication channels.
This policy applies to all users who access or use the vetking platform, including unregistered visitors, registered members, and former members. We encourage you to read this document alongside Terms and Conditions vetking for a comprehensive understanding of how our platform operates.
If you disagree with any aspect of this privacy policy, please discontinue use of the vetking platform and contact us to request deletion of your data if necessary.
Vetking collects personal data through various channels and for various legitimate purposes. The data collected includes:
| Data Category | Examples of Information | Collection Method |
|---|---|---|
| Identity | Full name, date of birth, gender, ID number | Registration & KYC |
| Contact | Email address, phone number, residential address | Account registration |
| Finance | Bank name, account number (stored encrypted), transaction records | Deposit & Withdrawal |
| Technical | IP address, device type, web browser, operating system | Automatically upon access |
| Usage | Game history, activity logs, game preferences | Automatically during gameplay |
| Communications | Live chat logs, support email content | Customer support interactions |
We does not collect sensitive information such as biometric data, medical records, or your political views. All data collected is limited to what is necessary for legitimate platform operations.
Collected personal data is used exclusively for the following purposes:
Vetking processes your personal data on valid legal bases. Depending on the type of processing, the applicable bases are:
Vetking does not sell your personal data to any party. Disclosure of data to third parties occurs only in the following limited circumstances:
The vetking platform uses cookies and similar tracking technologies to enhance user experience and ensure platform security. The types of cookies used are:
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the vetking platform.
Vetking retains your personal data for as long as necessary to fulfil the purposes stated in this policy, subject to applicable legal requirements.
Once the relevant retention period has ended, your personal data will be securely deleted or anonymised in a way that no longer allows you to be identified.
As a vetking player, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you
Correct inaccurate or incomplete data in your account
Request deletion of your data in certain circumstances, subject to legal obligations
Restrict the processing of your data in certain specified circumstances
Receive your data in a structured, machine-readable format
Object to the processing of your data for direct marketing or on legitimate interest grounds
To exercise any of the rights above, contact the vetking support team via live chat or email at [email protected]. We will process your request within 30 days of the date of receipt.
Vetking implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
The vetking platform may contain links to third-party services such as payment providers or game providers. This privacy policy applies to the vetking platform only.
Vetking is not responsible for the privacy practices of third-party platforms or services. We recommend reading the privacy policy of each third-party platform you access via links on the vetking platform before providing them with any personal information.
Vetking services are available to individuals aged 18 and above only. vetking does not knowingly collect or process the personal data of children under the age of 18.
If we find that personal data belonging to a minor has been collected without proper consent, we will take immediate steps to delete that data and close the account in question. If you have reason to believe that a minor has registered on our platform, please contact us immediately.
Vetking reserves the right to amend this privacy policy at any time to reflect changes in our data processing practices, legal requirements, or technological developments. The "Updated" date at the top of this page will always reflect the latest version.
For material amendments that substantially affect your privacy rights, vetking will provide advance notice via registered email or in-platform notification at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact the vetking data protection team through the following channels:
We aim to respond to all privacy-related enquiries within 5 business days from the date of receipt. For more complex requests such as full data access, processing may take up to 30 days.